Returns & Refunds
How do I request a return?
Please contact Bisuddho Bazar promptly with your order number and photographs of the damaged, incorrect, or missing item.
Which items qualify for returns?
Return eligibility, time limits, and required conditions are listed in our current Returns & Refunds policy.
What condition must returned products meet?
Items should remain unused, unopened, and in their original packaging unless the product arrived damaged or incorrect.
How are approved refunds processed?
Approved refunds are processed according to the payment method and applicable banking or gateway processing times.
What if my order arrives damaged?
If an order arrives damaged or incomplete, please notify our support team before discarding its packaging.
Are return delivery charges refundable?
Shipping charges, exclusions, and replacement arrangements depend on the circumstances and the applicable published policy.